Product Manager, Identity

San Francisco


About Rippling

Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.
By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employees’ payroll, health insurance, work computer, and third-party apps—like Slack, Zoom, and Office 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $700M from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, and Bedrock—and was named one of America’s best startup employers by Forbes (#12 out of 500).

About The Role

The Product team owns Rippling’s product direction, defining what to build in order to solve customer problems in a way that allows us to succeed as a business. We do this by distilling insights from key stakeholders across the company, user research, product-generated data, and competitive analysis. These insights allow us to prioritize the features that we work on, which we define end-to-end with our design and engineering counterparts, to create a product roadmap. As the features on this roadmap get developed, we partner with the appropriate teams to make sure that they are properly launched and are set up to be successfully sold, serviced, and supported. We iterate on these features using data and customer feedback to make sure that they fulfill and surpass the goals we had when we decided to build them.

The Identity team is responsible for the products and infrastructure that power connecting our customers to the external tools they use on a daily basis. The team owns multi-factor authentication, authentication settings, behavioral detection rules, RPass (Rippling’s zero-knowledge password manager), activity logging, IT third-party app integrations, VLDAP, and the authentication infrastructure that powers all Rippling products.

What You'll Do

  • Own the products and roadmap for Rippling’s Identity platform
  • Be responsible for solving for our customer’s pain points, especially for IT admins and partners
  • Consider the long-term implications and scaling approaches for identity infrastructure that our customers and other teams at Rippling will use
  • Seek out and speak with customers who are frustrated with their experience and help them focus on the hard problems – not the tedious administrative work that they are used to 
  • Be methodical with your approach; defining success with ambiguous data and making decisions with it
  • Be entrepreneurial - driving revenue for Rippling while building a comprehensive and sustainable product
  • Work cross-functionally across Rippling with virtually every team, all in purpose of freeing smart people to work on hard problems


  • 5 years of product management experience or 2 years if you worked on identity/authentication
  • Bachelor's degree in Computer Science, Mathematics, or another relevant technical field
  • Strong ability to motivate and inspire people to do their best work
  • Experience with system design and concepts/protocols like OIDC, OAuth, Webauthn, TOTP
  • Excellent written and interpersonal communication skills
  • Experience with designing and interpreting user research
  • Strong alignment with our core values: We Hard Hard, We Push the Limits of the Possible, and Never Not My Problem

If you don’t meet all of the requirements listed here, we still encourage you to apply. No job description is perfect, and we might find an even more suitable opportunity that matches your skills and experience.

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics.  Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations[at]

We are committed both to the health of our employees and to promoting a safe and collaborative workplace, and vaccinations are the best way to end the COVID-19 pandemic and to protect our community. In the U.S., where permitted under federal and state law, all offers of employment will be conditioned upon new hires providing proof of vaccination prior to their start date, unless the individual qualifies for an accommodation. For all other locations, vaccinations are strongly encouraged.

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