Zendesk ticket On-hold over 7 days alert
When a Zendesk ticket is labeled as on-Hold for more than a week, send an alert to the ticket assignee.
Zendesk ticket Open after due date alert
When a Zendesk ticket is still Open on its due date, send an alert to the employee’s teammates.
Agent with Open Zendesk tickets OOO alert
When an agent on leave has Open Zendesk tickets in their queue, send an alert to the agent’s manager.
Unregistered YubiKey alert
When a YubiKey was delivered more than 3 days ago but the assigned employee is not using that security key for multi-factor authentication, send a notification to the employee and their manager.
Application status report template
Report on and view a list of the applications your employees have access to.
Multi-factor authentication change alert
When an employee changes their multi-factor authentication (MFA) method, send an alert to the IT admin.
Rippling password reset alert
When an employee resets their Rippling password, send an alert to their manager and IT admin.
Explore other Use Cases