With Rippling, Forterra does more across the employee lifecycle—while paying less

According to Taylor, Forterra’s employees preferred using Rippling for multiple processes instead of navigating a scattered tech stack. 

And while recruiting and HR teams used to work in silos, Taylor said Rippling unified Forterra’s hiring process to become “seamless, automated, and error-free.” 

Bungled offer letter handoffs are now a thing of the past; Rippling’s ATS automatically transfers recruiting data into a locally compliant offer letter. Once the letter is signed, Rippling’s HRIS automatically triggers an onboarding workflow that sets new hires up for day-one success. 

What’s more, by unifying talent and performance management, Forterra has the newfound bandwidth to think about how short-term recruiting strategy impacts long-term company goals. 

“I stress all the time: If we can get recruiting right, it makes performance management way easier,” Taylor said. “As we build out job requisitions, interview strategies, onboarding plans, and 30-60-90-day engagement surveys, the fact that all of these pieces are housed within the Rippling system makes it so much easier to get employees to buy in.”

Another crucial benefit of consolidating systems: “Rippling provided us with per-employee cost savings for all of the same features and more,” Taylor said. “I truly believe the actual solution is far superior as well.”

According to Taylor, Lever had a clunky interface that admins and employees struggled to learn. “For me, it was stark in contrast to the Rippling solution,” Taylor said. “The only equivalent for me is the first time I used an iPhone. It was impossibly intuitive.”

While hiring managers and interview teams were hesitant to toggle through Lever’s workflows, “they’re extremely comfortable in the Rippling system,” Taylor said. “Now they can go in and help us cut through the noise in recruiting.” Forterra’s hiring teams use Rippling to integrate external job boards to the company’s LinkedIn account, quickly open new job reqs, and post different variations of that similar req for different postings. 

Taylor also said that the user-friendliness of Rippling Performance Management makes employees feel more comfortable providing feedback about their experiences and engagement.

While Taylor was unimpressed with Lever’s reporting capabilities, Rippling gives Forterra more visibility into hiring data, helping the company develop concise interview strategies and effective headcount plans.  

“Rippling runs reports in minutes—highly customized and automated for regular distribution,” Taylor said. “We’re able to access data to enable faster, more informed decisions that not only impact the employee experience by the company’s operations.”

While Forterra had trouble leveraging its past solution’s customer support, Taylor said Rippling is quick to address any questions that come up. “I love that I can jump into the in-app chat feature and get an answer,” she said, also highlighting the bevy of technical support managers on standby and online resources ready to lend a hand. 

And even though support is always available, Taylor is astounded at how infrequently she needs it. “We work in software; bugs are going to happen. They don’t in Rippling, almost ever. It’s incredible,” she said. “When they do, the support team is always right on it.”

Lastly, Rippling lets Forterra grow its workforce with a small back office. “I like to run a lean team,” Taylor said. Despite the company having a four-person HR & Talent team, compared to nine when she first joined the team, “there hasn’t been an ounce of slowdown in terms of the services we provide or the company feeling like it’s missing something,” she said. 

“I attribute so much of my ability to run the team the way I do to Rippling,” Taylor added. “We have the right system for us without a question.”