Qualio quintuples its workforce and automates time-intensive challenges from supporting its remote staff

Qualio’s workers love the freedom and flexibility they get working at a company where everybody is remote. But going remote can create unexpected administrative headaches—especially if your company is growing fast. Before Rippling PEO, when Qualio hired employees in new states, the team had to manually register for state taxes.

“Creating state unemployment tax accounts for payroll in new states became a huge administrative lift,” Hayley said. “There was a lot of paperwork involved. We were so busy, bringing new hires on every week, that we had to employ an external contractor to help us register in various states.”

Joining Rippling PEO allowed Hayley to automate these time-consuming tasks and to cease relying on external contractors.

“Now that Rippling does state tax registration automatically, I don’t even have to think about it,” Hayley said. “It was a real pain before. Now, it’s seamless.”

In addition to state tax registration, there are a lot of compliance obligations that fall under Hayley’s purview at Qualio. And while she respects the importance of compliance, it’s nowhere near her favorite part of the job. That’s not just because compliance can be tedious. It’s also because compliance can be risky business. Hayley has a lot on her plate every day, but failing to keep up with compliance obligations can carry serious penalties.

Luckily, Rippling automates many standard compliance tasks, from COBRA administration to state-mandated trainings.

“We were considering bringing in an external party to run our compliance trainings,” Hayley said. “Then we saw that Rippling had a learning management system where those trainings were already included. Knowing that sexual harassment training could be auto-provisioned was a game changer.”

By automating trainings and processes like state tax registration, Hayley can take a deep breath. She’s also able to focus on more dynamic situations that come up, as well as higher-impact projects.

As a technology startup, Qualio competes with some of the biggest names in the industry for top talent. The People Operations team at Qualio knows that to continue hiring the best people, it needs to offer rich benefits that scale from a cost perspective.

“Somebody pulled the numbers and discovered we would have six-figure savings by using Rippling’s PEO,” Hayley said. Before making the decision, though, she had to evaluate Rippling’s benefits offerings.

Reviewing the health plans available on Rippling PEO, Hayley was impressed by their quality and variety.

“Rippling’s plans are rich in quality. They also help us distinguish ourselves from other companies by letting us offer a mix of plans, not just high-deductible plans.”

Ultimately, Hayley and her team decided to make a bet on benefits with Rippling PEO. And according to Qualio employees, that bet has paid off handsomely.

“New hires often tell me that our benefits are comparable to what they previously had at Fortune 500 companies,” Hayley said. “But for a much lower price.”

A year and a half before joining Rippling PEO, Qualio had chosen to implement Rippling Direct for payroll and benefits administration. As a result, implementing Rippling PEO at Qualio took less than a month. Now that everything’s implemented, Hayley doesn’t see Qualio rolling off Rippling PEO anytime soon. “Rippling allows us to focus on other areas. With the pace we’re hiring at, it’s hard to envision when we would take our benefits in-house.”

In the event Qualio does stop using Rippling PEO, it’s a comfort for Hayley that the transition would be painless. Instead of a long, fee-laden process, she can simply hit a button in Rippling. Best of all? Qualio could continue using Rippling for People Operations and IT.

“Even if we stop using the PEO, Rippling’s automation is very valuable to us,” Hayley said. “Especially given the nature of our work, we want to automate whatever we can. It makes for a much better experience for our teammates, and it frees me up to focus on more exciting tasks.”

The team at Qualio knows that with remote work it’s even more important to give new hires a seamless onboarding experience. After deciding to implement Rippling, Hayley was in awe of just how smooth onboarding became.

“Rippling has helped streamline so much of our onboarding process just by making sure everyone has access to the right things,” she said. “Once people sign their offer letter, they can enroll in benefits right then and there. It’s easy for them, and I like knowing those documents are saved in one place.”

Hayley also loves how she can customize onboarding paths for different employee types. “Our sales department needs access to different apps and programs than the rest of the company. Being able to customize who gets access to what saves me time.”