265 employees, three countries, one HR and payroll solution: How Rippling supports Curve Dental’s entire global team

For Jared, Rippling’s main draw was its ability to handle multiple HR and payroll functions across multiple entities under the same platform. “Having everything in one system for all three countries, including benefits, employee-self-service, and onboarding  just made sense,” he said. “We run 10 different payrolls every month. ADP could only handle some of those. We do them all in Rippling now.”In addition to consolidating UK and North American employees into the same system, Curve Dental also ditched its third-party applicant tracking system (ATS) and now uses Rippling for recruiting. This allows Curve Dental’s lean two-person HR team to easily manage employees across their lifecycles—”from application to termination,” he said.

Rippling’s unified platform also comes with time-saving automations that help Jared work faster. “I use Rippling all day, every day,” he said. 

Instead of manually updating 401(k) contribution amounts whenever employees make changes, Rippling updates them on his behalf—saving him nearly two hours of work every time. He can also leverage MMA’s expert assistance anytime he has a question administering retirement benefits. 

And while onboarding used to be a time-intensive slog, his new solution removes all the grunt work by automating new hire paperwork and work authorizations “Knowing what we currently have automated, if we acquired a company and needed to add 200 new employees tomorrow, I know I could do it without losing my mind.”

Here’s a closer look at all of Curve Dental’s time savings after switching to Rippling.

When Curve Dental’s employee data was scattered across different systems, “we had spreadsheets on spreadsheets for every report we were doing,” Jared said. “With Rippling, we’ve simplified a ton.”

Curve Dental now uses Rippling’s robust reporting suite to look at cost per new hire, get detailed headcount breakdowns, gauge 401(k) data, and even track the culture-affirming causes for employee celebration. “I used to keep track of people's birthdays and anniversaries on a spreadsheet and manually send an email to managers,” Jared said. “In Rippling I can click one button and it sends managers a report of all their teams’ birthdays and anniversaries—every month.”

Thanks to Rippling’s automated workflows, Jared can run the reports near-instantly, saving him up to 90 minutes every time he tees one up. And when it comes to Curve Dental’s more sensitive data, Jared appreciates that he can customize permissions to make sure only eligible team members see confidential reports.

Jared said the support infrastructure is “one of the best parts of Rippling,” and a “game changer” that blew him away. When he has questions, he can use the live chat feature and get the answers he needs within 20 minutes. He can also look through product resources to get in-depth explainers on any feature. He also appreciates that he can use the same support tools for questions related to any of the three countries where Curve Dental’s employees live (or for any of the different features Rippling offers). 

”Before, if I had a Canada question I’d have to call the Canada ADP team, and they’d bounce me from payroll to time and attendance and you’d sit on the phone for three hours and get nowhere.” 

And while Jared used to fret about payroll taxes due to ADP support he found unhelpful, he can now rest easy knowing Rippling has him covered. “This is the first time I’ve felt okay about our tax withholdings. Now that I know Rippling’s going to handle it, I don’t have to worry about that stuff,” he said. “It’s been a night-and-day change.”