How Sue Biglieri, CFO and COO at Kleiner Perkins, used a single Rippling AI prompt to replace a multi-source, multi-hour budgeting exercise — and walked away with analysis she didn’t have to ask for.


How Sue Biglieri, CFO and COO at Kleiner Perkins, used a single Rippling AI prompt to replace a multi-source, multi-hour budgeting exercise — and walked away with analysis she didn’t have to ask for.
Building a fully burdened cost model for every employee meant stitching together data from four separate sources — benefits invoices, the 401k provider, payroll exports, and individual offer letters — into spreadsheets that took up to six hours to build, every annual review cycle.
A single Rippling AI prompt produced a fully burdened cost model — salary, benefits, employer taxes, and bonuses — across every employee and department in minutes, pulling from data already in Rippling with no spreadsheets, external systems, or manual aggregation.
In this story
Sue Biglieri is the CFO and COO at Kleiner Perkins, one of the most storied venture capital firms in Silicon Valley. In that role, she's responsible for decisions that require precise financial data — and every year, one of the most demanding exercises on her calendar is the annual compensation review.
The review itself is straightforward in concept: assess salaries, bonus eligibility, and the fully burdened cost of every employee. Fully burdened cost — what an employee actually costs the firm when you account for salary, employer payroll taxes, benefits, and 401k match — is a number that goes directly into the annual budget. It's cash out the door, and it's often more than people expect.
What a lot of people forget is they just look at salaries and say, this is what it’s costing our business. But when you add in the employer taxes, the benefits, 401k matches — I think people are surprised how much an employee really costs an employer.
Sue Biglieri
CFO and COO at Kleiner Perkins
The problem wasn't knowing what the number should include. The problem was where all the pieces lived. Benefits costs varied by employee depending on dependent coverage and plan selection, so Sue would work from invoices. The 401k match required going to the 401k provider. Payroll gave her year-to-date figures but didn’t project forward or factor in employer-specific taxes like FUTA and SDI — items that were easy to overlook and difficult to calculate manually. And for bonuses, she'd go back to individual offer letters to determine eligibility and amounts.
I wanted a tool where I did not have to go to all these different sources to try to pull all this information together. I just wanted it all in one place.
Sue Biglieri
CFO and COO at Kleiner Perkins
Four sources, stitched together by hand, into spreadsheets that took five to six hours to build — with the persistent risk of an error somewhere in the process.
When annual review season arrived this year, Sue tried a different approach. She opened Rippling AI and typed a single prompt:
“Can you give me the fully burdened cost of an employee for the whole year for 2026, by employee, by department?”
What came back impressed her immediately. Rippling AI started at the top — a single total figure for the whole firm — and then layered in progressively more detail. It broke out costs by category: salary, benefits, payroll taxes. It organized everything by department, pulling from the org structure already in Rippling without any manual setup. And it went all the way down to the individual employee level, so Sue could inspect the numbers for any single person on the team.
The departments were already preloaded in Rippling. The benefits data was there. The payroll figures were there. All of it came together in one response, within minutes, without Sue touching a spreadsheet or visiting a single external system.
It gave me more than I asked for.
Sue Biglieri
CFO and COO at Kleiner Perkins
Her first prompt hadn't included bonuses. But when she saw how accurately Rippling AI had handled the salary and benefits side, she realized it could do more — it had access to offer letters, and it knew what each employee was eligible for. So she asked it to add bonuses to the model. It did.
The output also included something she hadn't anticipated: key observations and assumptions, surfaced automatically alongside the data. Not just the numbers, but context about what the numbers meant.
What used to take up to six hours of spreadsheet work was done in minutes. But Sue is quick to name the more important shift: what that time reclaimed actually made possible.
When the numbers take hours to build, the work of building them crowds out the work of understanding them. By the time the spreadsheet is done, there's little energy left to ask what it all means. With Rippling AI handling the construction, Sue had time to actually think — to look at what the firm is spending, by department, and ask whether it's going to the right places.
Sometimes by the end of the day you have all these numbers and a little bit of analysis paralysis. Rippling did that for me. Here’s all your numbers. So I had time to really think through what does this all mean.
Sue Biglieri
CFO and COO at Kleiner Perkins
There was also the question of accuracy. Manual calculations of employer taxes — FUTA, SDI, and similar items — are easy to get wrong, especially when those calculations aren't a core in-house competency. In the past, some of those figures would be estimated. Now, Rippling AI calculates them from the source data, and Sue can verify specific entries against the underlying records.
She spot-checked the results. The numbers were right.
Six hours reduced to minutes. A fully burdened cost model spanning salary, benefits, employer taxes, and bonuses — across every employee and department — was produced from a single prompt.
One source instead of four. Benefits, payroll, taxes, and bonus eligibility — all pulled from data already inside Rippling, with no manual aggregation across external systems or offer letter lookups.
Accuracy, not estimates. Employer tax calculations that were previously estimated or prone to error are now computed directly from source data — with results Sue could verify line by line.
Time to lead, not just calculate. With the number-building automated, Sue had the space to do what a CFO is actually hired for: interpreting the data, comparing resource allocation across departments, and making better decisions.
That's kind of what you're hired to do as a CFO — not putting together all the numbers — it's what does this all mean for us as a firm for this year or the next year in allocating resources.
Sue Biglieri
CFO and COO at Kleiner Perkins
For Sue, the security dimension mattered too. Running payroll data through an external AI tool wasn't an option she'd consider — the sensitivity of the information is too high. Rippling AI operates entirely within the Rippling platform, on data Kleiner Perkins already owns, which meant she didn't have to make that trade-off.
The annual review is now a different kind of exercise: less assembly, more analysis.
Increase savings, automate busy work, and make better decisions by managing HR, IT, and Finance in one place.