Urgent Zendesk ticket assigned to OOO agent alert
When a Zendesk ticket labelled ‘Urgent’ is assigned to an agent on leave, send an alert to the agent’s manager.
Zendesk tickets resolved per hour report template
Report on and view the total number of Zendesk tickets resolved by an agent per hour worked.
Task to pay referral bonus
When a referred hire has been employed for 120 days, assign a Task to your Payroll team to pay a referral bonus to the employee that referred them.
Create reminder event on LMS course enrollment deadline
When the enrollment deadline for a learning management system (LMS) course is approaching, automatically create a Google Calendar event for employees who haven’t enrolled, on the day of the deadline.
Create reminder event on benefits enrollment deadline
When an employee’s enrollment window opens, automatically create a Google Calendar event for them on the date the election is due.
New hire pull request benchmark report
Report on and compare the number of pull requests (PRs) raised by each new hire against their cohort's average.
Force-merged pull requests report
Report on and view the unreviewed pull requests (PRs) that were force-merged.
Unassigned Jira tickets over 14 days old report template
Report on and identify unassigned Jira tickets that are over 2 weeks old and in ‘Triage’ status.
When employee terminated send webhook
When an employee leaves the company, send a webhook with the employee’s details.
When offer letter signed send webhook
When a candidate signs their offer letter, send a webhook with the employee’s details.
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