Zendesk ticket On-hold over 7 days alert
When a Zendesk ticket is labeled as on-Hold for more than a week, send an alert to the ticket assignee.
Zendesk ticket Open after due date alert
When a Zendesk ticket is still Open on its due date, send an alert to the employee’s teammates.
Agent with Open Zendesk tickets OOO alert
When an agent on leave has Open Zendesk tickets in their queue, send an alert to the agent’s manager.
When comp change is retroactive assign payroll adjustment Task
When an employee’s compensation is changed retroactively, assign a Task for your Payroll team to create an off-cycle pay run.
Device return required for employee alert
When an employee is scheduled to be offboarded but a device return hasn't been arranged, send an alert to IT admins.
Device assigned more than 4 years ago
When a device was assigned to the current employee more than 4 years ago, assign a Task to the IT admins.
Work-life balance enforcer
When an employee hasn’t taken time off in the past 6 months, send an alert to the employee and the manager.
Low device disk space alert
When a device's free disk space is less than 10GB, send an email notification to the IT admins.
When employee moves states assign compliance check Task
When an employee moves to a new state, assign a Task for their manager to review a list of compliance items with them.
Create reminder event on LMS course enrollment deadline
When the enrollment deadline for a learning management system (LMS) course is approaching, automatically create a Google Calendar event for employees who haven’t enrolled, on the day of the deadline.
Create reminder event on benefits enrollment deadline
When an employee’s enrollment window opens, automatically create a Google Calendar event for them on the date the election is due.
Unregistered YubiKey alert
When a YubiKey was delivered more than 3 days ago but the assigned employee is not using that security key for multi-factor authentication, send a notification to the employee and their manager.
Upcoming PTO notification
When an employee’s leave is approaching, send a notification to the employee’s teammates.
When employee changes name assign proof of change Task
When an employee updates their legal name, assign a Task for your HR team to request legal proof of change.
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