Cortical Labs partnered with Rippling to overcome challenges in managing payroll and HR operations for a growing, internationally distributed workforce. Facing issues with payroll errors, inefficient HR systems, and the need for a seamless, integrated platform, Cortical Labs leveraged Rippling to streamline their processes, reduce administrative burdens, and ensure accurate and reliable payroll. This partnership enabled Cortical Labs to focus on their innovative mission, enhance operational efficiency, and support their expansion goals while maintaining employee satisfaction and compliance.
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recruiting, onboarding and payroll systems consolidated into oneIndustryTechnology
Number of employees22
HeadquartersAustralia
In this story
- 01.Pain Points
- 03.The Solution
- 04.The Impact
Pain Points
Payroll errors and inefficiencies: Cortical Labs faced repeated issues with payroll errors due to synchronisation failures between different systems, leading to frustration and administrative burdens.
Limited HR functionalities: Their previous systems lacked integrated HR capabilities, making it difficult to manage essential tasks, such as expense claims, performance reviews, and onboarding in a single platform.
Scaling challenges: Their existing tools lacked the flexibility and reliability to support seamless growth into new markets.
Time and productivity drain: Manual HR processes and system inefficiencies consumed valuable time, diverting attention from strategic priorities and innovation.
The Challenge
Cortical Labs needed a comprehensive solution to manage their payroll and HR processes accurately and efficiently. Their existing tools failed to deliver reliable synchronisation, leading to payroll errors, administrative headaches, and inefficiencies. The company sought an all-in-one platform that could handle payroll, expense management, onboarding, and performance reviews while supporting their plans for international expansion.
The Solution
Rippling provided Cortical Labs with an integrated solution to simplify and optimise their HR and payroll operations.
- 01Guided onboarding and intuitive UI
Rippling’s guided onboarding process and intuitive user interface allowed Cortical Labs to implement the system smoothly without extensive training or time investment.
‘There is a guided process to onboard, and I think that's really important. You don’t have time to read the documents and FAQs. You just need a system that guides you through,’ explained Hon Weng Chong, CEO & Founder, Cortical Labs.
- 02Accurate and reliable payroll
Rippling’s unified payroll system eliminated synchronisation errors and ensured accurate and timely payroll processing.
‘Payroll is holy. You do not want to mess up the payroll system. We needed a system that could do some of the basic HR stuff, but also payroll. And that's how we ended up with Rippling,’ said Hon.
- 03Integrated HR platform
Rippling consolidated payroll, expense management, performance reviews, and onboarding into a single platform, reducing complexity and administrative burdens.
‘Having a central repository for HR stuff… payroll, performance reviews, one-on-one [evaluations], spend management all in one place helps a lot. With Rippling, it's kind of like, you get started, you add [or] onboard somebody, and everything just gets sorted out,’ Hon noted.
- 04Enhanced efficiency and automation
With Rippling’s intuitive interface and automation features, Cortical Labs reduced time spent on HR tasks, freeing up resources to focus on innovation and strategic goals.
‘The best part is not having to think about it… it just works. And I think this is the key for automation, right? With automation, you just want things to just run, and run right,’ Hon said.
Rippling’s intuitive, integrated platform saves us time and hassle. It just works, letting us focus on solving hard problems and growing our business.
Hon Weng Chong
CEO & Founder at Cortical Labs
The Impact
Streamlined HR and payroll operations: By integrating payroll, performance reviews, onboarding, and expense management into one platform, Rippling reduced administrative complexity and ensured accurate, reliable payroll processing.
Enhanced efficiency and focus: Rippling’s intuitive and automated system freed up time and cognitive load, allowing Cortical Labs to focus on strategic priorities and international expansion without worrying about HR tasks.
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