Rippling and Human Interest helped nearly half of this pet daycare’s employees enroll in 401(k) plans

The Problem

Chris and Karen were swamped with administrative work, manually handling employee onboarding, offboarding, payroll, taxes, and benefits. “I was doing all that by paper,” Chris said. “In the service industry, we can expect a fair amount of turnover among young employees just starting their work lives.  We typically hire around 25 people every year, and it was a ton of paperwork.” 

They eventually digitized some of their processes, but the co-owners also wanted to add a 401(k) offering for their workforce. While this isn’t a pet-services industry standard, Chris and Karen thought about how much their retirement savings from their prior careers helped them later on and wanted to support and encourage their employees to plan for their futures. 

The co-owners began piecing together solutions that were accessible to a small business. Through their bank, they were able to automate some of their payroll and offer a 401(k). But the system was clunky; offboarding employees struggled to manage their funds. Pampered Pets Inn wanted a more robust HR solution with automations to take extra admin work off their plate. 

The Solution

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The business turned to Rippling, which integrates with Human Interest for 401(k) services. As a result, Chris and Karen bolstered 401(k) enrollment, offloaded cumbersome manual work, and addressed the shortcomings of their previous system.

The Impact

• Growing 401(k) enrollment: According to Chris, about 45% of employees are enrolled in the 401(k) program, in part because of Human Interest’s easy-to-use 401(k) platform

• Simplified processes: Rippling’s interface makes it easy for Chris to see everyone’s enrollment status and helps Chris and Karen manage contributions. Chris can even include Human Interest insights in his monthly team newsletters.

• Automation galore: Pampered Pets Inn now has a unified solution that handles busywork involved with onboarding, tax registration, and benefits enrollment—so they can focus on, well, pampering your pets. 

Human Interest Inc. is an affordable, full-service 401(k) and 403(b) provider that seeks to make it easy for small and medium-sized businesses to assist their employees with investing for retirement. For more information, please visit humaninterest.com.

This case study is provided for illustrative purposes only and concerns the unique situation of a customer and may not represent the experience, or be applicable, to an individual with similar circumstances. This content does not constitute a recommendation of any product, service, or strategy. Consult an appropriate professional regarding your personal situation prior to making any financial, tax, or legal decision. Human Interest does not provide tax, or legal advice. Past performance or prior success does not guarantee future results.

Human Interest solicited client for testimonial. Active solicitation may make a client more likely to portray Human Interest favorably. Testimonials are unique to an individual, may not be representative of the experience of others, and past success does not guarantee future results.

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