Employee survey tools for seamless employee feedback

An employee satisfaction survey is a tool used by organisations to measure employee sentiment and engagement levels. It typically consists of a series of questions that cover various aspects of the work environment, including company vision, values, manager effectiveness, equal opportunity and diversity, employee support, professional development, leadership and company strategy. Understanding this feedback is crucial for human resources teams who want to get an honest view of the employee experience.

There are many tools for building employee surveys. Some of these are generic survey tools while others are purposely designed for surveying employees. Their functionality for audience selection and configuring questions varies. In Rippling, HR leaders — and anyone you give permission to — can easily build a survey for any occasion, selecting who should receive and what kinds of questions it will include. You can even program surveys to trigger in response to employee lifecycle events, like onboarding.

Employee survey questions can cover various topics, but in general a good employee survey question is easy for its respondents to understand, designed to solicit actionable feedback, and phrased neutrally. To collect the most useful feedback, you should have a mix of close-ended questions and open-ended questions.

When deciding between various employee survey software, prioritise tools that offer:

• Intuitive survey builders: Customisable survey templates or easy-to-use builders so you can create targeted questionnaires efficiently
• Segmentation: Functionality to control audience segmentation and survey distribution throughout the employee lifecycle or after specific company events
• Anonymous survey capabilities: The ability to conduct anonymous surveys to encourage honest employee feedback about job satisfaction, organisational initiatives, or other programs
• Real-time data and reporting: Dashboards that can help transform employee responses into action plans
• Integration with other HR systems: The ability to blend survey data with employee information

Regularly soliciting feedback from employees is the best way to improve your processes and company culture, so you can inform strategic decision-making, improve employee experience, streamline performance management and boost retention. Employee survey tools provide a helpful framework for collecting feedback in a repeatable, actionable way.