How to bulletproof your change management plan — from a CPO who’s seen it all

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In this episode, we sit down with Courtney Panik, Chief People Officer at Symphony, to explore the leadership blind spots that derail transformation — and how HR can become the engine that drives change.

With two decades of experience leading global teams through high-stakes M&A, organization redesigns, and DEIB transformations, Courtney doesn’t just talk strategy — she’s lived it. From timing your comms to rebuilding trust during disruption, Courtney shares the tactical moves and mindset shifts that separate reactive HR teams from future-forward ones.

Main takeaways 

• Why the timing of your communication can make — or break — trust

• How to transform HR into a strategic engine, not a support function 

• Courtney’s no-BS take on what leaders consistently get wrong during change 

• Her playbook for HR pros leading teams through complexity, growth, and disruption