Sapient Insights Group HR Systems Survey Report, 2025-2026
Outstanding results for Rippling
This year, Rippling earned 40 Voice of the Customer awards in Sapient’s survey, including several distinctions for companies with up to 4,999 employees.
Mid-sized organizations noted that Rippling’s unified approach, which brings HR, payroll, IT, and business-level workforce needs into a single system, helps reduce complexity and improve day-to-day operations,
Stacey Harris
Chief Research Officer & Managing Partner at Sapient Insights
Rippling’s recognition includes:
#1 in vendor satisfaction for Payroll systems, mid-market category (500 - 4,999 employees)
#1 in labor budgeting for mid-market and SMBs, for both vendor satisfaction and user experience
Several #1 and top 5 awards for HR systems, time and attendance, onboarding, and more.
We also earned several awards for SMBs (companies for up to 500 employees), including #1 in user experience for onboarding, #1 for performance vendor satisfaction, #1 for vendor satisfaction in scheduling and #1 in compensation. For more details, please see our blog post and download the report to see what real HR professions are prioritizing for their workforces today.
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