How IT teams automatically alert employees when their device shows high RAM usage using Rippling IT

What you'll learn

• How Rippling Device Management surfaces device specs, including RAM usage

• How to use device data in Workflow Studio to detect performance risks

• How to automatically notify employees when their devices may need attention

What you'll need

• Rippling IT with Device Management

• Devices enrolled with Ripare pling MDM and able to connect to Rippling

• Access to Workflow Studio

The problem

When laptops begin to hit their RAM limits, employees experience slowdowns, freezing, and general performance issues. These disruptions often lead to avoidable IT tickets and reduced productivity.

Without a centralized system, IT must rely on manual check-ins, scattered reports, or employee complaints to identify devices with limited RAM or signs of performance degradation. In remote and hybrid environments, these issues become harder to detect, making it difficult for IT teams to work proactively.

Without automated monitoring and alerts tied to device data, devices with insufficient or strained RAM remain hidden risks across the fleet.

The hypothesis

If IT teams use Rippling Device Management to track device specs such as RAM and combine this with Workflow Studio’s automation capabilities, they can detect potential performance issues early and notify employees before productivity drops.

By building workflows that monitor RAM-related attributes and device wellness data, organizations can:

• Identify devices approaching their performance limits

• Notify employees before problems escalate

• Alert IT when devices require upgrades or follow-up

• Reduce time spent diagnosing issues after they occur

This shifts device performance management from reactive troubleshooting to proactive automation.

The solution

1. Use Rippling Device Management to monitor device specs

Rippling Device Management provides visibility into key device information, including:

• RAM usage

• Operating system version

• Rippling Agent status

• MDM enrollment status

• Pending actions

• Security and threat detection (with SentinelOne)

These details appear in the Devices tab and are available as data fields inside Rippling. Because managed devices must be enrolled in MDM and able to connect to Rippling, device information remains up to date whenever the device checks in. Knowing which devices have limited RAM or combinations of factors that may impact performance allows IT to create targeted automations.

2. Create workflow logic to detect potential RAM-related performance issues

Workflow Studio lets you use device attributes to build proactive hardware checks. Using these attributes, you can create a workflow that:

• Runs daily or on a schedule of your choosing

• Queries devices enrolled in MDM

• Applies logic such as:

  • Devices with lower RAM capacity that may require upgrades

  • Devices not connected recently, which may prevent healthy performance

  • Devices meeting your internal definition of “high RAM usage” as part of a wellness check

You can layer employee or device attributes (department, location, OS type, employment status, etc.) to create precise targeting rules. 

3. Automatically notify employees when their device may need attention

Once a device meets your defined condition, Rippling can automatically notify:

• The employee assigned to the device

• Their manager

• IT administrators, if escalation is needed

Notifications can be delivered through email, Slack, SMS, or Rippling tasks. Because Rippling maintains device assignment and manager relationships automatically, alerts route to the correct individuals without IT intervention.

The impact

✓ Employees receive proactive alerts when their device may be approaching RAM-related performance limits

✓ IT reduces time spent diagnosing slow devices after problems occur

✓ Device performance issues are addressed before productivity is disrupted

✓ Automated workflows reduce help desk volume and improve employee experience

By turning device wellness checks into automated workflows, Rippling IT helps teams stay ahead of performance issues across their fleet.

FAQs