Vcheck reimburses employees in a fraction of the time with Rippling

Pain Points

The Challenge

Vcheck employs 75 full-time investigators to extensively screen companies and individuals, so clients know who they’re doing business with before making any important transactions. To do their jobs, these investigators often need to purchase court documents and other public records on Vcheck’s dime. 

“Before, we had every single person in the company walking around with a physical credit card. That’s really dangerous,” said Sean English, Vcheck’s CFO. “Our control structure is important to me, knowing who can access what.” He wanted to assign different spending permissions to credit cards for different roles—something his last finance tool, Divvy (now Bill), couldn’t do. 

English also wanted a tool that had a dedicated reimbursement platform for expenses made from employees’ personal accounts. With Divvy, Vcheck’s finance team had to submit reimbursements over email and then upload them into a separate HR system to process payroll. 

Overall, Vcheck sought a more customizable spend management solution that integrated with their HR data—all while giving the company more visibility into employee expenses.

The Solution

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Vcheck already used Rippling as its HR system. In 2023, the company added Rippling Spend to its tech stack, gaining more control over employee spending and automating once-cumbersome tasks to save time.

The Impact

• Fewer credit cards: English reduced the number of corporate credit cards he administered, instead relying on the streamlined personal reimbursement process through Rippling Spend. 

• Time saved running payroll: Vcheck saved an hour of work on administrative tasks every pay run. “As we scale, it could become two, three, or four hours,” English said. 

• Automatic card distribution: Vcheck’s finance team saved additional time by setting up Rippling to automatically issue corporate credit cards to eligible new employees as soon as they onboard, a never-ending process when handled manually. 

• Tight integration: Employee data is now enmeshed into every Vcheck process. “The fact that we can link permissions to our Rippling data structure and centralize it around who people report to and what department they're located in a way that's all driven from employee data in an updated system is very helpful, rather than trying to integrate to another expense platform.”