Meet the Ripplers: Ayushi Jaiswal

Meet Ayushi Jaiswal, Account Executive, SMB Sales at Rippling. A natural problem-solver with a love for world travel, she’s sold to clients across Europe, the U.S., Australia, and Singapore — all while based in India. Read to see how her curiosity, adaptability, and global perspective fuel the way she connects with early-stage founders and serves as the front face of the Rippling brand.

Work, travel, refuel, repeat 

If you were to paint my portrait, I’d need to have a sales pitch in one hand and a boarding pass in the other. I love to close business. Not just to make money, but to solve real-time problems for my clients. And with that, I also get to do what I love most outside of work, which is to travel the world with my husband.

So far, we’ve traveled to 24 countries, including Mauritius and Switzerland, and some hidden spots in India (Udupi has the best vegetarian food and the bluest waters), and each trip has shaped how I approach sales. 

Right now, I’m based in Bangalore, but I’ve sold to clients in Europe, the U.S., Australia, and Singapore. And just like when I travel, I meet people who have the most interesting stories to share — sometimes even about their vacations! 

For me, travel makes you adaptable and humble. It helps you connect with people from different backgrounds. When you understand people, you can understand their problems better. That’s the heart of my role.

The face of the brand 

As sales reps, we are the front face of Rippling. That means it’s on us to understand the problems of our clients, not just push a product. If I had to explain it to someone like my mom, who’s not very tech savvy, I’ll use a beauty analogy. 

Let's say Rippling is a skin treatment clinic and a client comes in with a special skin type. My job is to understand what kind of skin the client has, what their requirements are, recommend them a solution, and then get them to sign on to that package. I’ll then pass it on to the beauticians (aka implementation team) to get the work done. So, in that case, I serve as the front face of our brand.

From convincing to connecting

One of the things I’ve learned at Rippling is just how much brand recognition matters. At Rippling, people already know and love the product—especially early-stage founders and startups. That’s been quite a new experience for me. At past jobs, I had to spend a lot of energy convincing people to take a call or even recognize the company. With Rippling, it’s different. There have been a few times where founders reach out to us because they’ve heard good things from others.

That means I can focus on what actually matters: understanding customer pain points—whether that’s the surface-level “I need this tool to work now” or the bigger business-level challenge of “How do we scale our company?”

Looking ahead

I’m excited. I really wish to contribute to Rippling’s growth because I feel that Rippling will contribute a lot to my growth. In just 15 months, I’ve had the chance to work across multiple teams: global, SSB, and ESB. That variety has made me more comfortable speaking with different kinds of clients, because I’ve seen so many perspectives inside the company itself. Another part I’ve enjoyed is mentoring new teammates. Stepping into that leadership role has been rewarding because I get to share what I’ve learned and help others find their footing.