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Blog

What is superannuation? A simple guide for Australian employers

Author

Published

9 October 2024

Updated

20 October 2025

Read time

5 MIN

Superannuation is Australia’s compulsory retirement savings system. It's an important part of the payroll process that involves employers paying a set percentage of an employee’s ordinary earnings into a regulated super fund.

Making superannuation payment mistakes can lead to serious Australian Taxation Office (ATO) penalties, disgruntled employees, and even legal consequences.

In this article, we provide a comprehensive answer to the question, ‘What is superannuation?’ and outline your responsibilities as an employer.

Understanding Australia's superannuation system

Superannuation, or ‘super’, helps employees accumulate savings for retirement so that they aren’t totally reliant on the age pension. As an employer, you are central to this system, responsible for making contributions correctly, on time, and to compliant superannuation funds.

Under this system:

  • You contribute a defined percentage of an employee’s ordinary earnings into a nominated super fund.

  • These funds collect, invest, and manage that money until the employee reaches preservation age (generally between 55 and 60).

The Australian Prudential Regulation Authority (APRA) regulates the majority of big industry and retail super funds you hear about. The ATO regulates smaller self-managed super funds (SMSFs).

The key legislation includes:

As of 30 June 2025, APRA reported that superannuation funds held around $4.3T in total assets. Of that, about $3T was in APRA-regulated super accounts.

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Employer superannuation responsibilities

As an employer, you play a major role in Australia’s superannuation system. It’s a tightly regulated space. Mistakes can lead to payroll errors or, worse, impact your employees’ future savings.

Below, we outline the key things you need to understand and get right when managing superannuation:

1. Choosing a default super fund

If a new employee doesn’t nominate their own fund, you must make contributions to a default fund.

That default fund must:

  • Be APRA-regulated (Australian Prudential Regulation Authority).

  • Offer low fees and straightforward features.

  • Meet MySuper requirements (meaning it’s simple, cost-effective, and designed for default members).

Before setting up a new account, check whether your new employee already has a stapled super fund through the ATO. If they do, you must pay into that existing super account rather than opening a new one.

Keep in mind that some modern awards also list specific default funds you must offer to employees that fall under that award.

2. Mandatory employer contributions

You must comply with the Superannuation Guarantee (Administration) Act 1992. This requires you to pay a set percentage of each eligible employee’s ordinary time earnings (OTE) into their super fund. This payment is called the Superannuation Guarantee (SG). And from 1 July 2025, the rate is 12%.

Who is eligible for super payments?

  • All full-time, part-time, and casual employees aged 18 and over.
  • Employees under 18 who work over 30 hours a week.
  • Most contractors, if you engage them mainly for their labour rather than to supply a product or service outcome. This is true even if they have an ABN.

You must also keep paying super for eligible staff while they’re on paid leave. For example, annual leave, personal leave, long service leave, or employer-funded paid parental leave.

You don’t have to pay super on the Government’s Paid Parental Leave scheme.

What counts as ordinary time earnings?

OTE covers what an employee earns for their regular hours of work. For example, salary, wages, commissions, allowances, and shift loadings. Generally, it doesn’t include overtime.

Because most employees have different pay structures, working out OTE correctly can get tricky. This is especially true if you manage multiple awards or complicated rosters. Australian payroll software can make the process easier by calculating OTE and super contributions for you. It can put super compliance on autopilot and reduce the risk of expensive errors.

Payment deadlines

Until the Payday Super reforms take effect in 2026, you must pay contributions at least quarterly by:

  • 28 October (for July–September)
  • 28 January (for October–December)
  • 28 April (for January–March)
  • 28 July (for April–June)

If you miss these deadlines, you’ll have to pay the Superannuation Guarantee Charge (SGC). This includes the unpaid amount, 10% interest, and a $20 admin fee per employee per quarter. None of it is tax-deductible.

Payday Super

From 1 July 2026, you'll need to pay super at the same time you pay wages. Under the upcoming Payday Super reforms, contributions will need to reach the employee’s fund within 7 business days of payday. 

It's not law yet. But you should start preparing now by reviewing payroll systems and automating super payments where possible.

3. Salary sacrifice and employee voluntary contributions

Beyond the basic Super Guarantee contributions, you need to manage salary sacrifice arrangements and facilitate additional employee contributions.

Salary sacrifice contributions

Salary sacrifice is an agreement where an employee gives up part of their pre-tax income in exchange for extra super contributions. As an employer, you must:

  • Put the agreement in writing, clearly outlining the terms.
  • Continue calculating your 12% SG contribution on the employee’s pre-sacrifice salary.
  • Make the extra contributions through SuperStream within the required timeframe.

Handled correctly, salary sacrifice helps employees grow their super faster and reduce taxable income. But errors can cause compliance issues for both parties.

Voluntary contributions

Employees can also make their own contributions:

  • Concessional (before-tax) contributions (including salary sacrifice).
  • Non-concessional (after-tax) contributions.

If you process these on an employee’s behalf, make sure:

  • You send payments to the correct superannuation fund.
  • The contributions don't exceed the concessional contributions cap ($30,000 for 2025-26).
  • You report the payments correctly in your payroll system.

4. Accurate reporting and record-keeping

All employer super contributions must go through the ATO’s SuperStream system. Your SuperStream reporting deadlines align with the quarterly contribution due dates (28 Oct, Jan, Apr, Jul).

Once Payday Super begins in 2026, these reporting obligations will move to a per-pay-cycle basis.

Records you need to keep

You must keep detailed superannuation records for at least five years, including:

  • How much you contribute for each employee.
  • The date you make each payment.
  • The fund details for every contribution.
  • Proof that you used a SuperStream-compliant system for all payments.

Accurate records protect your business in the event of an ATO audit. They can also help resolve ‌employee queries quickly.

Why you need to get superannuation right

Getting super right helps keep your business compliant, your payroll running smoothly, and your team confident that they’re being looked after.

  • Stay compliant and avoid penalties: Falling behind or making mistakes can turn into audits, fines, or the SGC. Directors can face personal liability for unpaid super, so it’s worth making sure it's right every time.

  • Save time and keep payroll running smoothly: When you manage super properly, you don't need to waste time fixing errors, scrambling over late payments, or reconciling mismatched records. It keeps your pay cycles clean and gives you more time to focus on the parts of the business that drive growth.

  • Avoid unnecessary costs: Late or missing superannuation payments do more than frustrate staff. Once the ATO adds interest and admin fees, a small oversight can become pretty costly.

  • Build trust with your team: When employees can see their super going in on time, it can build confidence. It shows that you take their future seriously and that they can rely on you to get the details right.

  • Attract and keep good people: People notice when an employer does the right thing. Running payroll properly and paying super on time helps you stand out as a business that values its staff.

  • Support financial security for your team: Every payment you make helps your employees grow their retirement savings. Getting it right gives them peace of mind, and that confidence tends to flow back into the way they show up at work.

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5 superannuation challenges employers face

Even with the best HR and payroll systems in place, managing super can be challenging. The rules are strict, the deadlines are firm, and mistakes can be expensive. Here are some of the main challenges employers face:

  1. 01
    Keeping up with compliance

    Superannuation rules aren't static. For instance, the SG rate increased to 12% in July 2025, and Payday Super will soon require you to pay contributions with each pay run.

  2. 02
    Reporting and record-keeping errors

    Even with SuperStream, small data mistakes can cause big issues. Inaccurate or missing reports can lead to ATO fines or audits, especially if problems keep recurring.

  3. 03
    Fixing payment errors

    Paying the wrong amount or sending contributions to the wrong fund happens a lot. Underpayments attract penalties, while recovering overpayments can be slow and frustrating.

  4. 04
    Managing multiple funds

    Most businesses now pay into several super funds each pay cycle. Manual processing invites the risk of errors and missed payments.

  5. 05
    Legal and reputational risks

    Employees can (and probably will) report unpaid or late super directly to the ATO. This can lead to investigations, legal costs, and loss of trust among staff and potential hires.

Simplify superannuation with Rippling

Superannuation can be one of the most complex parts of payroll. Between changing contribution rates, strict deadlines, and constant ATO updates, staying compliant is no small feat.

Rippling can do the heavy lifting for you. It automatically calculates super contributions every pay run, helps you send them to the clearing house on time, and updates itself when super rules or rates change.

It also streamlines onboarding by collecting Standard Choice Forms and recording fund details from day one, keeping every payment accurate and audit-ready.

What's more, Rippling combines HR, Payroll, and IT on one platform and a single source of truth. So, it's the only software you need to manage your entire workforce from end to end.

FAQs

What should I do if I make a mistake when paying superannuation?

If you underpay or pay late, you must lodge a Superannuation Guarantee Statement with the ATO. You need to do this within one month of the due date and then pay the SGC. Fixing superannuation mistakes in a timely manner helps protect your employees’ super entitlements and limits extra penalties.

How do superannuation and tax obligations connect?

Employer super contributions are generally tax-deductible. This is assuming you pay them on time to a complying superannuation fund. If you miss a deadline and have to pay the SGC instead, none of those charges are tax-deductible.

What are non-concessional contributions?

Employees can make non-concessional contributions from their after-tax income. Super funds don’t tax these amounts when they receive them. 

For 2025–26, the annual cap for these contributions is $120,000. Eligible individuals can contribute up to $360,000 over three years under the bring-forward rule. This is as long as their total super balance stays below $2M.

Do I have to pay super for temporary residents?

Yes. If a temporary resident works for you and meets the usual eligibility criteria, you must still pay super contributions for them. When they leave Australia permanently, they can usually withdraw their balance through the Departing Australia Superannuation Payment (DASP) scheme.

Stay ahead of superannuation compliance with Rippling

Disclaimer

Rippling and its affiliates do not provide tax, accounting, or legal advice. This material has been prepared for informational purposes only, and is not intended to provide or be relied on for tax, accounting, or legal advice. You should consult your own tax, accounting and legal advisers before engaging in any related activities or transactions.

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The Rippling Team

Global HR, IT, and Finance know-how directly from the Rippling team.

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