Powered by G2 - data as of 07/2024
Rippling vs. Gusto
Outgrowing Gusto? According to 11,000+ real customers on G2 Crowd, Capterra and Trustradius, Rippling is rated higher across these 4 areas:
Better suited to meet needs of scaling business
Provides more comprehensive benefits
Offers higher-rated support
Enables more advanced reporting
*Reviews compiled across G2, Capterra, and Trustradius
Rippling
96%
Likelihood to recommend
Gusto
83%
Likelihood to recommend
What sets us apart
01
Rippling grows with you
Rippling offers a holistic product suite that scales with you and your business, so you don’t have to buy new software as your needs change. For example, Rippling can handle multiple EINs as you scale and integrates with 3x as many third-party apps. While Gusto offers basic HRIS and payroll platforms, it does not offer robust expense management, bill pay, or applicant tracking system.
02
Rippling provides more comprehensive benefits
Rippling offers benefits support whether your company does everything in-house or through a third party. You can use Rippling as a broker for small or large-group benefits, can use Rippling PEO, or bring your own broker. Rippling meets all of your benefits needs as you scale without needing to replace your system.
Features
Small-group benefits brokerage offering
PEO offering
Large-group benefits brokerage offering
Integrates with third party brokers
Add-on (Must be on Premium tier, pay add-on, and limited support)
Seamless transition from small to large-group benefits
03
Rippling provides higher-quality support
Rippling's live chat instantly connects you to the right support specialist based on the module you’re in, getting you back on track faster. Our dedication to support is why we are the first in the industry to publish our support metrics online.
Features
Customer help center
Live video calls with screen-sharing
Auto-connect to product specialist
Publicly publishes live support metrics
Average response time
Not published
Customer satisfaction score
Not published
Not published
Included priority support
Costs $8 PEPM for priority support (and only on Plus plan)
04
Rippling provides more advanced reporting
Rippling not only provides simple, out-of-the-box reports, but also lets you dive deep into custom analytics to make real-time, well-informed decisions. All without a single spreadsheet.
Features
Pre-built reports
150+
Excel functionality
(e.g. pivot tables, formulas, etc.)
Report on data across your HR, IT, Finance, and third-party systems
Frustrated by manual work in Gusto?
Rippling reduced Superhuman's time spent on HR and IT tasks by 75%.
Employees were pinging me to tell me how glad they were that we switched.”
Kristen Hayward, Head of People at Superhuman
15
admin hours saved per month
75%
reduction in time spend on HR & IT tasks
Ready to chat?
Rippling is the only software that unifies your HR, IT, and Finance systems—including payroll, benefits, time tracking, app and device management.