Product Manager, PEO

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San Francisco

Suitcase

Rippling

About Rippling

Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.
By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employees’ payroll, health insurance, work computer, and third-party apps—like Slack, Zoom, and Office 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $700M from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, and Bedrock—and was named one of America’s best startup employers by Forbes (#12 out of 500).

About The Role

The product team owns Rippling’s product direction, defining what to build in order to solve customer problems in a way that allows us to succeed. We do this by distilling insights from key stakeholders across the company user research, product-generated data, and competitive analysis. These insights allow us to prioritize the features that we work on, which we define end to end with our design and engineering counterparts, to create a product roadmap. As the features on this roadmap get developed, we partner with the appropriate teams to make sure that they are properly launched and are set up to be successfully sold, serviced, and supported. We iterate on these features using data and customer feedback to make sure that they fulfill and surpass the goals we had when we decided to build them.

The PEO team at Rippling is responsible for building and managing the PEO (Professional Employer Organization) product which bundles payroll, compliance, insurance, workers’ compensation, and additional back-office functions into a single offering. The combination of this multi-product offering and its aggregation of tens of thousands (soon to be hundreds of thousands!) of employees who are co-employed across hundreds of different clients makes the PEO one of Rippling’s most complex and high-value products. The PEO has seen incredible traction since its launch in December of 2020 and is just getting started, targeting new industries and diversifying its service offerings to meet the broad needs of our clients.

As a Product Manager on the PEO team, you will have direct ownership of driving Rippling’s PEO and Enhanced Services products. You will work to scale this 15 month-old platform to handle hundreds of thousands of co-employed Worksite Employees across thousands of companies, making sure that we’re able to deliver high-quality services to our clients in a tech-first, automated way with little reliance on manual operations. You’ll also be responsible for launching our new Enhanced Services product to provide clients with the flexibility of accessing the benefits of a PEO without the need for co-employment.You’ll work on projects that impact the highest priorities of our business, all while collaborating cross-functionally with multiple teams and stakeholders. Product leaders influence teams outside of their own organization and deliver results that move the needle at the organizational level and impact company-wide goals

What You'll Do

  • Own the roadmap and execution of Rippling’s portfolio of PEO and Enhanced Services products.
  • Make difficult decisions as you help the team navigate the journey of offering a high-quality, tech-first product in an old-school industry dominated by human touch.
  • Go beyond just shipping new products, you obsess about continuous product improvement and can optimize for shipping a portfolio of small, medium and large releases.
  • Bring a calm and focus to the team by ruthlessly prioritizing between countless initiatives.
  • Serve as a product thinker who loves collaborating across the company with engineering, design, marketing, and sales.
  • Do whatever it takes to make your product and team successful, no matter how big or small the issue may be.
  • Become adept at synthesizing ambiguous inputs into solid action plans.
  • Define and analyze metrics to guide product development.

Qualifications

  • 5+ years of Product Management experience
  • Self-starter with a bias towards action
  • Ability to thrive in a fast-paced environment
  • Owned a successful product from inception to launch
  • Strong ability to motivate and inspire people to do their best work
  • Relentlessly focused on customers’ needs
  • Possess a deep sense of ownership and responsibility and understand that the buck stops with you 
  • Exceptional interpersonal communication, relationship management and organizational skills
  • Deep analytical, prioritization and problem solving skills
  • Strong alignment with our core values: We Run Hard, We Push the Limits of Possible, and Never Not My Problem      

Benefits

  • Medical, Dental, Vision, FSA, HSA, Commuter, Life and Disability Benefits 
  • Uncapped PTO
  • Flexible work hours
  • Generous parental leave
  • Transgender health insurance coverage
  • Great compensation package (salary, equity)
  • Onsite meals

If you don’t meet all of the requirements listed here, we still encourage you to apply. No job description is perfect, and we might find an even more suitable opportunity that matches your skills and experience.

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics.  Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations[at]rippling.com.

We are committed both to the health of our employees and to promoting a safe and collaborative workplace, and vaccinations are the best way to end the COVID-19 pandemic and to protect our community. In the U.S., where permitted under federal and state law, all offers of employment will be conditioned upon new hires providing proof of vaccination prior to their start date, unless the individual qualifies for an accommodation. For all other locations, vaccinations are strongly encouraged.

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