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Jira ticket assigned to OOO employee alert

When a Jira issue is assigned to an employee that is out of office and the ticket priority is high, send an alert to the author and their manager.

When this happens

High priority Jira issue assigned to OOO employee

Then do this

Send a notification to an employee, manager, admin, department, or team

How to manage Jira issues assigned to OOO employees

With Rippling’s Workflow Automator, you can automatically trigger an alert to a manager if a high priority Jira ticket is assigned to an employee that is on leave.

What do you need?

Rippling App Management

Rippling HRIS


Use Recipe Template

Recipe Overview

As more companies go remote, it’s become increasingly important to help teammates and managers keep track of when their colleagues are on leave. That way they’re not assigning or waiting on important work, from an employee that isn’t there to do it.

Take a high-priority Jira issue, for example. If assigned to an employee that is out of office, it can lead to urgent issues not being worked on, and potentially sitting unnoticed for days.

With this Recipe, you can ensure that important work doesn’t go unworked on. When a Jira issue is assigned to an employee that’s out on leave, Rippling will automatically send a notification to the assignee’s manager, alerting them to the issue so it can be triaged and rerouted as necessary.

Do you use a different issue tracking tool? As with all our workflow Recipes, you can customize this template to your exact needs, including when it should trigger, what the actions should be, who it should go to, and more.

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